Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in sales, marketing or business analytics at an agency, technology, or media company.
- 2 years of experience in managing Chinese enterprise clients, agencies, or customers.
- Ability to communicate in English and Mandarin fluently to support local clients.
- Sales experience in a technology, advertising, media sales, and/or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
- Ability to multitask, and experience managing multiple accounts simultaneously while paying attention to detail.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Develop Chinese customer's business via directly driving scaled product adoption and growth.
- Work towards strategic goals while prioritizing and delivering outstanding customer experience to Google's agencies and advertisers.
- Implement creative ways to improve our agency and customer relationships and share performance enhancing suggestions.
- Carry business growth and productivity goals, and drive in-quarter business growth and product adoptions.
- Provide strategic advice and help our advertisers get the best investment return on their advertising by working closely in a consultative role with Senior Account Strategist.